Last updated: 1 January 2026 · Effective immediately · Global Namibia One
By accessing and using the Global Namibia One platform ("GN1", "we", "us", "our"), including our website at globalnamibia1.com, our mobile application, and all related services, you ("User", "you") acknowledge that you have read, understood, and agree to be legally bound by these Terms & Conditions and all applicable laws and regulations.
If you do not agree with any part of these terms, you must not use our platform or services. These Terms & Conditions apply to all visitors, registered users, tour participants, shop customers, ambassadors, and business partners.
GN1 is a smart tourism and trade platform founded by Selma Kamanya and operated from Windhoek, Republic of Namibia.
You agree to use the GN1 platform only for lawful purposes and in a manner consistent with all applicable local, national, and international laws and regulations. You must not:
We reserve the right to suspend or terminate your access to GN1 at any time without notice if we believe you have violated these terms.
To access certain features of GN1 — including saving favourites, making tour enquiries, and shopping in the GN1 Store — you may be required to register for an account. When creating an account you agree to:
GN1 reserves the right to terminate or suspend accounts that contain false, inaccurate, or incomplete information, or accounts that have been inactive for an extended period.
You must be at least 18 years of age to create an account. By registering, you confirm that you meet this age requirement.
GN1 partners with licensed Namibian tour operators, including Ompo Travel & Safari, to offer curated tour packages. All tour bookings are subject to the following conditions:
All tour packages are subject to availability and confirmation by the operating tour company
All prices are displayed in Namibian Dollars (N$) and are subject to change. Confirmed bookings are subject to the price at the time of booking confirmation
A non-refundable deposit may be required at the time of booking to secure your place
Cancellations made more than 30 days before departure may receive a partial refund at the discretion of the tour operator. Cancellations within 30 days of departure are non-refundable
In the event that a tour is cancelled by GN1 or the operating partner, participants will receive a full refund or the option to reschedule
All tour participants are strongly advised to purchase comprehensive travel insurance including medical cover. GN1 and its partners are not responsible for costs arising from failure to obtain adequate insurance
Participants must ensure they are in suitable health and physical condition for the activities included in any tour package
GN1 acts as a facilitator between clients and tour operators. The operating tour company bears direct responsibility for the delivery of tour services. GN1 accepts no liability for the acts or omissions of independent tour operators.
The GN1 Shop showcases authentic Namibian handcrafted goods sourced directly from local artisan communities. By purchasing from the GN1 Shop, you agree to the following:
GN1 ambassadors are individuals selected to represent and promote Namibia through the GN1 platform and their personal social media channels. All ambassadors agree to:
GN1 reserves the right to terminate any ambassador relationship at any time if these standards are not upheld. Ambassador status does not create an employment relationship with GN1.
Businesses listed on the GN1 platform as partners or featured destinations agree that:
All content on the GN1 platform — including but not limited to text, images, logos, graphics, photographs, video, audio, and software — is the property of Global Namibia One or its licensed contributors and is protected by Namibian and international copyright and intellectual property laws.
You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any content from the GN1 platform without our prior written consent.
The GN1 logo, name, and branding are trademarks of Global Namibia One. Unauthorised use is strictly prohibited.
By submitting content to GN1 (including photos, reviews, or messages), you grant GN1 a non-exclusive, royalty-free, worldwide licence to use, reproduce, and display that content on our platform.
To the fullest extent permitted by law, GN1, its directors, employees, partners, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform or participation in any GN1 tour or experience.
GN1 does not guarantee that the platform will be uninterrupted, error-free, or free of viruses or other harmful components. We are not responsible for the content of third-party websites linked from our platform.
Participation in any outdoor activity in Namibia (safari, dune activities, water activities, etc.) carries inherent risks. All tour participants acknowledge these risks and agree to participate at their own discretion.
Your use of the GN1 platform is also governed by our Privacy Policy, which is incorporated into these Terms & Conditions by reference. Please review our Privacy Policy to understand our practices regarding the collection, use, and sharing of your personal information.
GN1 reserves the right to update or modify these Terms & Conditions at any time. We will notify registered users of material changes by email or by posting a prominent notice on our platform. Your continued use of GN1 after changes are posted constitutes your acceptance of the updated terms.
We recommend reviewing these terms periodically. The date at the top of this page indicates when these terms were last updated.
These Terms & Conditions shall be governed by and construed in accordance with the laws of the Republic of Namibia. Any disputes arising from or relating to these terms shall be subject to the exclusive jurisdiction of the courts of Namibia.
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact us:
📧 Email: globalnamibia1@gmail.com
📧 General enquiries: info@globalnamibia1.com
📍 Address: Global Namibia One, Windhoek, Republic of Namibia
We aim to respond to all legal enquiries within 5 business days.